Payment Terms
Last updated: October 2025
1. General Overview
This Payment Terms Policy applies to all transactions made with SKELO Tiles through https://skelotile.com. We are committed to transparent and secure payment practices to ensure smooth international trade and long-term partnerships with our global distributors, importers, and project clients.
2. Accepted Payment Methods
To accommodate clients worldwide, SKELO Tiles supports the following safe and recognized payment options:
- Telegraphic Transfer (T/T) – 30% deposit before production, 70% balance before shipment.
- Letter of Credit (L/C) – Irrevocable L/C at sight (subject to approval).
- Western Union / PayPal – For small sample orders or urgent transactions only.
- Alibaba Trade Assurance – Available for verified business accounts for added protection.
All payments must be made in USD unless otherwise agreed in writing.
3. Deposit & Balance
- Production begins only after the deposit has been received.
- The remaining balance must be paid prior to shipment or container release.
- For repeat buyers with a stable order history, flexible payment terms may be available upon request.
Failure to complete payment as scheduled may delay shipping or void delivery dates.
4. Invoicing & Documentation
After receiving the deposit, SKELO Tiles will issue:
- A Proforma Invoice (PI) summarizing the order details, product specifications, and payment terms.
- Commercial Invoice and Packing List before shipment.
- Additional trade documents such as Bill of Lading, Certificate of Origin, or Inspection Report (if required).
All documents are compliant with international export standards to support customs clearance and L/C processing.
5. Late Payment & Non-Payment
If payment deadlines are not met:
- Orders may be suspended or canceled without further notice.
- Deposits are non-refundable once production has started.
- Any unpaid balance after shipment may accrue interest or storage fees.
- SKELO reserves the right to retain or resell goods if full payment is not received.
6. Security & Fraud Prevention
SKELO Tiles operates under verified business bank accounts only. Before transferring funds, please confirm payment details directly via official email (support@skelotile.com). We do not authorize payments through personal accounts or third-party intermediaries. Buyers are advised to perform due diligence to avoid fraudulent transactions.
7. Dispute Resolution
Any dispute regarding payment will be handled in accordance with:
- The contract terms mutually agreed upon between SKELO and the buyer; and
- Applicable laws of the People’s Republic of China (jurisdiction: Foshan City).
We encourage all clients to communicate openly to resolve payment concerns swiftly and amicably.
8. Contact Information
For payment-related inquiries, please contact:
🕓 Monday–Friday, 9:00–18:00 (GMT+8)
